Product ID:
Subject: Ms.
Content: Hello, the mouse had been great until a few minutes ago! The wheel on the mouse sunk into the mouse and I cannot scroll up and down anymore. Is there a way I can fix it?

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Subject: Defective
Content: The mouse is not working. We tried to troubleshoot it countless of time but it’s still not working.

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Subject: Mr
Content: Mouse red light not working underneath after just 2 months of use.

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Subject: MRS
Content: Mouse clickers no longer clicking. I am a medical coder and use the mouse daily. I bought this 2/2/24 and its now 3/29/24 and it is no longer working,

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Subject: Mouse stopped working
Content: Doesn’t charge

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Subject: Mrs.
Content: Hello!I bought a computer mouse from your company on Amazon and I really enjoyed it using it in my classroom because it helped my carpal tunnel and clicked silently so it wouldn’t disturb my students. However, one of my students decided to throw something in the classroom and it knocked the mouse off of my desk one day. The mouse hasn’t worked since then. I was wondering about the process for the warranty with replacements.

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Subject: Purchaser
Content: I purchased from Amazon this mouse:Ergonomic Mouse, LEKVEY Vertical Wireless Mouse - Rechargeable 2.4GHzOrder dateDec 15, 2022Order #111-5520680-7603462Order total$26.80 (1 item)But the scroll wheel does not work and skips all over the page. Can you please send me a new one or tell me how to reset the functionality so the scroll wheel can work?

Product ID:
Subject: Mouse not working
Content: Hi I bought a mouse not too long ago and it’s not working at all now. I tried charging it and it doesn’t charge and also it does turn on but it turns back off. Can I get a replacement please thank you??

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Subject: LEKVEY Vertical Wireless Mouse Scroll Wheel Jumps
Content: Hi, My LEKVEY Vertical Wireless Mouse scroll wheel jumps whenever I am using it. For example, when I scroll down it jumps up and then scrolls back down again.

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Subject: Managing Director
Content: I own a Lekvey wireless keyboard and mouse (model #KM01) and lost the dongle. Do you know the part number for the dongle so I can purchase a replacement? Many thanks.