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Subject: Ergonomic wireless mouse stopped holding a charge
Content: Hello, I purchased the Ergonomic wireless mouse on Amazon.com and it has stopped holding a charge. The only way to use the mouse is to have it plugged in. Otherwise, the mouse will not turn on. I have tried all the troubleshooting solutions in the manual.Please send me a replacement mouse.Amazon order number: ORDER # 111-2560507-6277012Please let me know if you need more information.Thank you,Jessica

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Subject: Mr
Content: I brought a keyboard from you guys and it has now packed up I just wanted to know where I stand with the warranty

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Subject: Scroll wheel on mouse not working correctly, jumps around
Content: Scroll wheel on mouse not working correctly, jumps around

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Subject: Warranty for
Content: I would like to warranty my mouse since the scroll function does not work anymore. It is from my Amazon order (ORDER # 111-3534918-8316252) of Wireless Keyboard and Mouse Combo - LEKVEY Slim Keyboard Mice, 2.4GHz 109 Keys Full Size Wireless Keyboard Mouse Set, with Number Pad, Silent Click, Stylish Design, US Layout (QWERTY), Space Gray. The Amazon listing says 2-yr warranty and to contact seller directly. I am hoping to get a response soon as the listing also stated that all inquiries will be addressed within 12 hours. Thank you.

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Subject: Mrs.
Content: I bought your wireless keyboard and mouse combo in May 2020 from Amazon. It is failing - keys sticking and lagging. I would like a refund as I’ve had to buy another keyboard as a emergency to keep working.

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Subject: Mouse Owner
Content: I have the LED Ergonomic Rechargeable mouse and it randomly stopped working. I charged it fully so the charging light is green but the red light on the bottom of the mouse is dark - when I turn it off then on, the light flashes a few times and then goes dark. Is there a way to fix this problem?

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Subject: Ms
Content: i previously purchased a lekvey wirelss mouse from amazon and i lost the dongle, how can i purchase a new dongle please?

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Subject: My Lekvey keyboard will not connect
Content: My keyboard will not connect to my device

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Subject: Mouse scroll is not working
Content: Hi I bought LEKVEY Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice on Amazon on Jul 9, 2020. Mouse scroll is not working correctly now although I only used the mouse once in a while. Can I get a replacement?

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Subject: Product warranty
Content: We purchased the LEKVEY Wireless 2.4GHz 109 Keys Keyboard and Mouse Combo Set, US Layout (QWERTY, Space GrASIN:B07YF8P94H, on Amazon.com on 03 Feb 2021 with Purchase Order No.112-2595533-6504264. After purchase of 9 months the product is not working. We wanted to know the warranty about the product