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Subject: Tax Analyst
Content: I have had the wireless vertical mouse for 2 years and worked fine. the last two weeks it is not keeping charge or connecting to the computer. any suggestions?

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Subject: CUSTOMER
Content: I need to replace the receiver for my 2.4G rechargeable wirless mouse. Can you help?

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Subject: Warranty question
Content: Hi there, I purchased an ergonomic keyboard and mouse made by you on Amazon in October of 2020. Recently it stopped working correctly. When I type it doesn’t input the letters I’m typing and turns off and won’t wake up. I’ve changed the batteries, unplugged the usb and un installed and reinstalled. I see you have a 2 year warranty and a satisfaction time period that I’mStill within. Keep in mind I did leave u a really good review when I first purchased the set. Reaching out to inquire on how to go about processing a replacement through the warranty. I have my receipt but don’t see an option to attach it to this content request. Please advise

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Subject: Community Wellness Specialist
Content: I bought a wireless mouse on Amazon May 18th and it no longer holds the charge. Is it possible to get a refund or credit. Did I have a lemon?

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Subject: Mr
Content: I bought your rechargeable ergonomic mouse from Amazon on October 13, 2021 for $24.99. I have found that it frequently loses connection and that the batteries die with no warning. Now it has stopped functioning altogether. Your warrantee is for 24 months and offers replacement or refund. How do I proceed to get a refund?

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Subject: Teacher
Content: The entire top row of keys on my 34 key usb keypad has stopped working. I've tried deleting the device and reinstalling it, and tried hooking it to another computer. Both are running Windows 11, build 22000.856. The keypad was fine until recently, even after upgrade to Win 11. Any other troubleshooting steps I can try?

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Subject: Wholesale Inquiry (Top 100 Amazon Seller - Hour Loop)
Content: Hi Lekvey, We are interested in purchasing your products. Here's Sabrina, Business Manager from Hour Loop. We were top 18 in the last Q4 and maintain the top 100 all year round on Amazon. Also, we just went IPO this year (NASDAQ: HOUR). There are various professional teams in our company that enhance your brand awareness. The duty on your site will end after we received inventory from you, then you can get an initial profit. As for the benefit, we will be responsible for the after-sales services, shipping fee, or compensation.To expand our vendor and SKU count, we had reached tens of millions on purchasing in 2021 and are now aiming to double the amount in 2022. We want to work with you to build mutually beneficial long-term relationships instead of short-term profits only. It would be appreciated if you could provide your sales contact and instructions to sign up as your retailer. We will discuss the best way to strategically sell products and plan the business potential. Thank you for your time and I look forward to hearing from you.Visit our Amazon store: Hour LoopSchedule a meeting with us: http://partner.hourloop.comSabrina LuBusiness Manager | Hour Loop Inc. | NASDAQ: HOURE: sabrinalu@hourloop.comT: 206-385-0488 #169

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Subject: -
Content: Hi, I lost the receiver for my Levkey ergonomic mouse. Can I buy a replacement receiver?

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Subject: Mr
Content: I have a LEKVEY km02 keyboard and mouse but the wireless receiver has broken into pieces. Can I get a replacement receiver please?Thanks

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Subject: Lost USB for Keypad
Content: I am an accountant and have found your 34 keys number keypad super helpful with data entry. I misplaced the USB Bluetooth piece and was trying to figure out how to get this replaced.