Product ID:
Subject: replacement dongle
Content: Hi Lekvey - I lost the dongle for my rechargeable vertical mouse and need to get a replacement. Thanks for your help!My amazon order number is ORDER # 112-7413366-6029853 on Feb 11, 2021. My address is:Devon Sproule114 Montpelier St, Charlottesville, VA 22903More item info:Ergonomic Mouse, LEKVEY Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for Laptop, PC, Computer, Desktop, Notebook etc, BlackSold by: Lekvey DirectThank you!Devon

Product ID:
Subject: Ms.
Content: The USB receiver for my mouse was broken, is it possible to get a replacement?

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Subject: Lekvey mouse roller collapsed and it is not working
Content: I bought the mouse from amazon an year ago and was using it since then. I used it with gentle care and the experience was good. I am disappointed to see that the roller suddenly collapsed from its place into the mouse today. May I know if you can help me with this,Thank you,Chandan.

Product ID:
Subject: Office manager
Content: I purchased a vertical mouse through Amazon on 9/9/2021. Order #111-9499056-4790601-R. I see I have a 2 year warranty and the scroll wheel has suddenly stopped working. I am unable to scroll up and down which is very inconvenient. Please let me know if you could send a replacement. Thank you.

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Subject: Wireless mouse not holding charge
Content: Hello,I am charging my mouse in a wall socket, but it is not holding a charge. The light turns green that it is fully charged, but when I try to use it/turn it on the light at the bottom blinks red 3 times then turns off and the mouse is not usable. Let me know if you need more info

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Subject: Ergonomic Mouse Issue
Content: Hello, I purchased an ergonomic mouse through Amazon and the mouse scrolling wheel stopped working. Can you please let me know if this is covered under warranty? Thank you

Product ID:
Subject: Ms.
Content: I purchase your Ergonomic Vertical Mouse from Amazon Dec. 30, 2022. It has been tremendously beneficial in terms of wrist pain I was experiencing. However, in the past week it is not functioning in the same way. The curser won't move, or when it does I have to click several times to get the computer to respond. I tried charging it and it did seem to work better for a day or so. I don't use it as much as I used to, but it is not working as well. What can you do to help me?

Product ID:
Subject: Lost USB Dongle
Content: Hello, I ordered the rechargeable wireless mouse on Amazon last year and lost my USB dongle. I read on some of the questions asked on Amazon that I might be able to get a replacement dongle so I can use my mouse again. My order number was Order# 111-2158039-1930663 and was placed on June 30, 2022. Please let me know if it's possible to get a replacement dongle and if you need anything else from me. Thanks!

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Subject: Broken USB Dongle
Content: Hello! I love the Lekvey mouse I got on Amazon, but my dongle broke. Would it be possible to get a replacement?

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Subject: Mx
Content: H, I lost the USB dongle for my Lekvey mouse. Is there a way to get a replacement? Thanks.