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Subject: Issue with mouse
Content: Mouse turned off and won't turn back on. Thought it didn't charge properly so connect for awhile but noticed the light at the bottom of the mouse didn't turn on. Left if charging for 4 hours but when I tried to turn it on nothing. Disconnect from computer reconnected turned it off for 30 seconds turned it back on but again no light from the bottom of the mouse and no reaction. Is it dead for good or can it be repaired? Bought it on March 5 died May 20

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Subject: Ms
Content: I bought an ergonomic mouse about 6 months ago and it just randomly stopped working. Can you replace it?

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Subject: Levkey Mouse doesnt work
Content: after a few months of light usage the mouse wont turn on and wont charge

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Subject: Ms
Content: I've only had my mouse for 6 months and it just stopped working. What can be done to rectify this situation?

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Subject: Ms
Content: I bought a vertical mouse in February and it is no longer charging so it stopped working. Please let me know if there is anything that I can do to fix it.

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Subject: Engineer
Content: I have the lekvey ergonomic. The scroll wheel seems to be malfunctioning, every time I try to zoom in or out with the scroll wheel it just causes the page to bounce back and forth instead of zooming in/out as needed. I ignored it initially but now it has worsened. I can’t keep up with this on a day to day basis. How do I fix it? I have tried restarting the mouse, charging it completely etc.

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Subject: Upgraded Ergonomic Mouse is not workikng
Content: Hi,I purchased one of your ergonomic mice on Amazon a few days ago and keep getting this error message:The last USB device you connected malfunctioned and Windows does not recognize it.I've tried all of your troubleshooting suggestions found here:https://lekvey.store/Article-7-%20I%20had%20purchased%20this%20ergonomic%20mouse%20and%20it%20doesn%E2%80%99t%20work%20anymore.%20(Ergonomic%20Mouse).htmlI've checked for updated drivers and nothing. Could someone please contact me about this?Thanks.

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Subject: Mouse scrolling issue
Content: I have a Ergonomic Mouse, Wireless Mouse - Lekvey 2.4GHz Opticalwhen I scroll up and down with using the roller it will do the opposite making it hard to navigate through websites/documents.

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Subject: Owner
Content: I purchased my Levkey vertical mouse on June 21, 2022 on Amazon.com and there is a 2year warranty. It will not hold a charge, and does not even work when plugged in to USB. Requesting a replacement to be sent to me.

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Subject: Ms.
Content: My Lekvey mouse stopped working a little more than a year after purchasing. It's fully charged but won't turn on. Purchased on Amazon April 2023. Is it possible to have it replaced? Really loved this product.