Product ID:
Subject: Ms.
Content: Hello,My mouse will not charge. This is the first time I have needed to charge it since I bought it and it glows red when charging, but it does not stay on after. I would like a replacement as this has been less than a year.

Product ID:
Subject: USB Plug Broken
Content: Hello. I purchased this mouse on 7/16/24 on Amazon. Shortly after I started using it, the USB plug itself broke, with a piece of the black plastic breaking off when removing it from the port. I was able to keep it plugged into my computer and working for a while, but the plug just fell completely apart. I haven’t had it that long and am looking to see if I can get a replacement! Thanks in advance.

Product ID:
Subject: User
Content: Mouse used for 30 days. Stopped working

Product ID:
Subject: Lost mouse usb
Content: Dear Lekvey Support,I recently purchased a Lekvey Ergonomic Vertical Wireless Mouse (2.4GHz) through Amazon but have unfortunately lost the USB receiver that came with it. I saw that Lekvey offers free replacement receivers, and I would greatly appreciate your assistance in obtaining one.Here are my order details: • Order Date: November 12, 2023 • Order Number: 111-3283855-0829035 • Purchased From: Amazon (Sold by Lekvey Direct) • Shipping Address:Colin Ghanam4118 Devon RdRoyal Oak, MIPlease let me know if any additional information is needed to process the replacement.

Product ID:
Subject: Mouse stopped working
Content: Order# 112-3206545-7952257Lekvey Left Handed Mouse, Rechargeable Left Hand Vertical Wireless Mouse 2.4G USB Lefty Ergonomic Mice, BlackI ordered this on 12/7/24 as a Christmas gift for my son. The mouse stopped working after less than 2 months of use. It will still charge, but it will not work when USB dongle is plugged in. Can I receive a replacement?

Product ID:
Subject: mouse not working properly
Content: I love this mouse so much that I bought 3 of them from Amazon!  Unfortunately, the last one I bought on 5/25/23 still works, but when I use the wheel to scroll down, it scrolls down, but then starts scrolling up.  It's so annoying!Could I send it back for a replacement?Order # 112-0151152-5913021Rene    (312) 758 - 4160

Product ID:
Subject: Keyboard not charging
Content: Keyboard won’t fully charge

Product ID:
Subject: Faculty Support Secretary
Content: I purchased Lekvey Ergonomic Mouse, Vertical Wireless Mouse in October, it worked beautifully until earlier this month. I have gone through the troubleshoot steps and it still is not responding.

Product ID:
Subject: Wireless mouse will not charge
Content: Wireless mouse purchased off Amazon in October 2024 will not charge.

Product ID:
Subject: Mrs.
Content: The USB that goes into computer is broken. The metal is getting stuck in computer USB and the chip is putting out and detaching. I've just got it out but don't want to put back into computer because it keeps getting stuck and causing damage. Can you send me a replacement USB or help for this repair?