Product ID:
Subject: Mr.
Content: Hello, I purchased the Lekvey Ergonomic Mouse, Vertical Wireless Mouse Rechargeable 2.4GHz (Product # 7L-01) from Amazon on 9/13. The product is defective. It no longer turns or charges. I tried troubleshooting it, but it does not power up. It needs to be replaced. Please help.

Product ID:
Subject: Stopped working
Content: I bought the ergonomic mouse in June of this year and today it stopped working suddenly, and won't charge.

Product ID:
Subject: New mouse left and right button both behave as right button
Content: Hi I just bought a new wireless mouse via Amazon (Lekvey Ergonomic Mouse, Vertical Wireless Mouse Rechargeable 2.4GHz Optical Vertical Mice). Upon plugging it in, both the left and the right buttons behave as a normal mouse right button. I have tried uninstalling / reinstalling the driver, updating the driver, switching the left/right button behaviour via Windows. I plug my old mouse in and it works perfectly normally. I plug the new mouse in and it behaves strangely.Do you have any recommendations? If not, I'll have to return the mouse.

Product ID:
Subject: Customer
Content: Hello, I purchased a Lekvey Ergonomic mouse on Amazon in June 2023 and just recently it quit working. I have tried everything to get it to work again... charging, resetting, researching methods online, but nothing has worked. I'm wondering if I can have it fixed or get a replacement. There is no reason for it to stop working as it as lived in my office, never been dropped, and has only been used by myself. I really like using this mouse so I am hoping a repacement can be made possible. Thanks you so much! - SARAH Produce name on Amazon: "Vertical Wireless Mouse Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for Laptop, PC, Computer, Desktop, Notebook etc, Black"

Product ID:
Subject: Ms
Content: The top button click is not responding

Product ID:
Subject: Ms
Content: My mouse stopped working. I charged it and it still won’t turn on. There is no light coming on under the mouse. The switch is turned to on. I used multiple chargers and restarted my computer. I also tried different USB ports on my computer as well as plugging the mouse in directly to the computer and still no luck

Product ID:
Subject: Analyst
Content: Hello - I purchased Lekvey Ergonomic Mouse, Vertical Wireless Mouse Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for Laptop, PC, Computer, Desktop, Notebook etc, Black from Amazon and I misplaced the dongle. Is there anyway to replace it?

Product ID:
Subject: Lost my 2.4G USB receiver
Content: Hello, I purchased a Lekvey Ergonomic Mouse, Vertical Wireless Mouse Rechargeable 2.4GHz Optical Vertical Mice. Somehow I lost my 2.4g USB receiver. Can you please send me a replacement? Please let me know if you need additional information. Thanks

Product ID:
Subject: Mouse not charging
Content: My mouse does not seem to be charging. When I plug in the charging cord there is no indicator light other than the light that comes out of the little circle on the bottom of the mouse.

Product ID:
Subject: rev
Content: need to replace the usb plug-in piece