Product ID:Subject: Mouse Cursor skipping, lagging
Content: Saw your support question on the issue Im having with my Ergonomic Mouse I recently purchased off Amazon. Q&A belowAmazon order # = 114-7206165-7808233Date = 11/10/2021Q: When my mouse woke up from sleep, the mouse cursor stuck, skipping, lagging, or delay, how fix this issue?A: Dear customer,It needs upgrade the USB, then it will solve this problem. Please contact us via e-mail【 support.7Lucky@foxmail.com 】or 【 support.Lekvey@foxmail.com 】 for further assistance. We will give you a satisfied solution and we will response to your email within 12 hours!And please tell me your order number and mailing address. We will make a full refund or send you a new replacement as soon as possible. ( Without needing to return the mouse )Sincerely sorry for all the inconvenience.Best Regards,Susan---Lekvey customer support team