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Subject: Accountant
Content: I lost the dongle to my Lekvey Numeric Keypad, Model Name: BT 302.Can you provide a replacement?Regards,Monica

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Subject: Child Support Technician
Content: I recently switched jobs due to a layoff. Before I could get my USB from my old employers laptop they took it with the USB still in it. Now my left-handed ergonomic mouse can’t be used at my new job because I do not have the USB. Is there a way to swap out the mouse, get a new USB, or get a a new USB configured to the mouse I have.

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Subject: Refund Request
Content: Hello! I purchased a mouse on Amazon in July 2024 and it stopped working in march 2025. The mouse will not hold a charge no matter how many usb c chargers I plug it into. I purchased another mouse today and saw that on Amazon you all offer a 2yr warranty for a refund. Please let me know if there’s any other information needed. Thank you!

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Subject: Bluetooth Number Pad, Lekvey Aluminum Rechargeable Wireless Numeric Keypad Slim 34-Keys External Numpad Keyboard Data Entry Compatible for Macbook, MacBook Air/Pro, iMac Windows Laptop Surface Pro etc
Content: 3 of my keys have popped off the keypad. I've only had the thing for a year.

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Subject: Amazon Order # 114-5434373-1107433
Content: Lekvey Ergonomic Mouse, Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice : delivered on 5/24, return window closed. Mouse is no longer working. I have charged it. Attempted to re-pair it to my computer, restarted my computer. It will not stay on nor will it pair to any of the three computers. I have successfully used it since receiving it. I would like to return for a refund but Amazon will not allow it due to the return window being closed.

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Subject: Failed usb
Content: I placed order 111-5701688-6726664 on Amazon in March to replace my former lekvey mouse. The usb on this mouse seems to have stopped working which is the same issue I had with the previous mouse I had from your brand. The mouse still has the red light on the bottom. I’ve tried alternate computers and charging the mouse.

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Subject: Lekvey Ergonomic Mouse - Won't Charge
Content: Hello, I purchased the Lekvey Ergonomic Mouse through Amazon in May of this year, 2025. The mouse not longer charges.

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Subject: Scroll wheel sunk in
Content: Item: Lekvey Small Hand Ergonomic Mouse, Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 6 Buttons, for Laptop, PC, Computer, Desktop, Notebook etc, Gray BlackI bought this item on June 9, 2025 as a second mouse because I had purchased a previous Lekvey mouse about 4 years ago and it still works well. However, after about 2 months, the scroll wheel sunk in and is unable to scroll. This has been very disappointing especially since it was beyond the Amazon return window. The small user manual mentions under “Maintenance” a warranty but I see no mention of a warranty elsewhere. Now I’m stuck with a unusable mouse that didn’t match the quality of product I though I’d be receiving based on my last purchase of Lekvey products.

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Subject: ergonomic mouse dead after 4 months
Content: I bought the mouse in May 2025 and it is dead after 4 months. It wouldn't charge.

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Subject: My Wireless Mouse is lagging and not working properly. T
Content: I brought a wireless mouse from Amazon and a few months ago and all of a sudden as I am using it, it starts to lag and will automatically go back to a previous location when I am scrolling