Product ID:
Subject: Lekvey Ergonomic Mouse Stop Working
Content: My Lekvey ergonomic mouse stop working, can not be charged, and the light never turned on again. It happened yesterday when I was using the mouse and just suddenly stop responding. I purchased the mouse 3 months ago, it was still pretty new, undamaged and has been properly operated. Please let me know if there is any way to fix this, thank you!

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Subject: Stephanie
Content: Rechargeable sideways mouse I bought on amazon has issues with scroll wheel. It jumps around and will not scroll correctly

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Subject: Mouse died
Content: This is my second mouse and it just died. This time it only lasted 3 months. Can you replace it as a courtesy?!

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Subject: change DPI
Content: I am using the ergonomic mouse, and the DPI is not changing. I have tried to download the software, it appears the option to change the dpi is greyed out.

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Subject: System Administrator
Content: Hello, We have several of the 2.4 wireless ergonomic mice inuse throughout the company. Several have lost there USB receiver, I wonder how I can get replacements? We currently have 3 that need replacement.

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Subject: Customer
Content: I purchased my mouse in November, and it will no longer charge. Amazon order number 111-6053612-5112238

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Subject: Mouse not charging
Content: I purchased mouse in October and it is not charging. I have trouble shoot already unplugged and checked USB outlet and it is working. Purchased on Amazon.

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Subject: Ergonomic Mouse Stopped Working Abruptly
Content: Hello. I’ve ordered the same Lekvey ergonomic mouse twice and both had the same problem where they stopped working suddenly. Please help.

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Subject: Mouse not working
Content: The red laser on the bottom of the mouse appears to be off. I’m not able to move my mouse on the screen when paired (I think due to wrong alignment underneath mouse).

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Subject: Lost USB Key to Levkey Mouse
Content: Hello - I have lost the USB key to my recently purchased Levkey Ergonomic Mouse (model 7L-01). I think it may have fallen down our air vent. Is it possible to get it replaced? Thanks for your consideration.