Product ID:
Subject: Mx
Content: H, I lost the USB dongle for my Lekvey mouse. Is there a way to get a replacement? Thanks.

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Subject: Broken transmitter for Bluetooth mouse
Content: My son gave me your wonderful ergonomically mouse/wireless. I don’t know how but I broke the transmitter that plugs into the USB port on my computer. Is it possible to get a replacement?

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Subject: Amazon ORDER # 114-9838102-6315429 stopped working
Content: Hello! I have ordered this (https://www.amazon.com/gp/product/B07BFCVJZC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1) for my second time now. First was 3 years and and i replaced it cause of the wear. But the last one I ordered 3 months ago stopped working today. The arrow just wont move, it jumps around. I thought it was the computer or mouse pad but as soon as I put in the old one, it works again. So there is malfunction on the new one. Please help. Thanks

Product ID:
Subject: Mrs.
Content: Hello,I purchased an ergonomic mouse on Amazon on June 23, 2022 on order 112-2208288-6805834. The scroll is no longer working correctly on the mouse. I tried to reset the mouse per the instructions on this website but it did not help. Please let me know what I need to do to fix this or get a replacement.Thanks,Chris Dilks

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Subject: Mouse stopped working
Content: Hi, I loved this mouse but it now stopped working and charging does not help. There's a red light for a second when I turn it on, but then the red light dies.Is there a way to reset it that I can try?Thank you for your help, Joey

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Subject: Mrs.
Content: Can I fill out warranty card online?I'm using it with iMac. How do I use the print screen and home keys?

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Subject: no doggle
Content: i just bought this mouse. it was the differant look that made me buy it. but it came with no usb doggle. i bought it while traveling and it is too far to go return it. is there any way i can buy just the doggle? or connect it some other way?

Product ID:
Subject: Mouse stops being recognized
Content: I recently purchased the Lekvey non-chargeable right handed 2.4G ergonomic mouse. It worked fine and then all of a sudden it stopped recognizing the device. I have tried everything and it will acknowledge the usb is there but the mouse is basically just dead. Yes they are good batteries and I've tried numerous ports on the computer.

Product ID:
Subject: mouse moves in opposite direction of intent
Content: The mouse suddenly moves in the opposite direction of intent. If I move it left the cursor goes right, up goes down right goes left

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Subject: Mr.
Content: I have the Numeric Pad BT302. Can I use a dongle with it and if so where do I get it. My Bluetooth on my laptop is interfering with my headphones that is on a dongle