Product ID:
Subject: Mouse not working
Content: Hello. I purchased the ergonomic wireless mouse off of amazon (Order #113-9304529-5956205). I had been using it without issue for awhile. The last two days I cannot get the mouse to connect. I have tried all the troubleshooting actions that were recommended, but none have fixed the issue. Can you please advise? Thank you.

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Subject: Mouse Won't Scroll Correctly
Content: The scroll button no longer works on my Levkey ergonomic wireless mouse. Do you have any suggestions to fix this? Or will you send a replacement? Thank you.

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Subject: mouse not holding charge
Content: I just purchased the Lekvey Ergonomic Mouse, Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice. It wont seem to hold a charge for very long, I cant get through a work day without the mouse dying. How long do I need to charge it?

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Subject: Broken mouse
Content: The scrolll wheel works but the rest of the mouse doesn’t work. Cannot move mouse around screen

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Subject: Mouse keeps disconnecting
Content: Hi there- I have loved this mouse but it seems to spontaneously be disconnecting and now wont reconnect at all - thus not working anymore. I have the ergonomic mouse vertical wireless rechargeable 2.4hz. Sold from amazon order # 113-5656960-5430627. Would you be able to resend a replacement? 2121 Allen Pkwy, #1019 Houston Tx 77019

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Subject: Dis color
Content: I just bought a mouse from you in December and it’s already losing its color and turning brown

Product ID:
Subject: Ms.
Content: Hello, I ordered the Lekvey Left Handed Mouse, Wireless. The mouse will not turn on; I tried 2 different sets of new batteries, but the red light will not appear when I slide the switch to “on,” and when I plug the usb chip into my computer nothing happens. Please advise.

Product ID:
Subject: Mr
Content: I purchased a keyboard model RK9013 on Jan. 27, 2023 through Amazon. The left Shift key no longer functions properly How do I apply for a refund?

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Subject: Mr.
Content: Purchased the vertical wireless mouse, and when I tried to charge it, it would not turn on. I used it every day just fine until the battery died. Now it won't charge.

Product ID:
Subject: Lekvey wireless mouse
Content: Order# 111-3588455-7179455 Lekvey Ergonomic Mouse, Vertical Wireless Mouse Left mouse button intermitten. Sometimes it works, then works but with a delay, or not at all...