Product ID:
Subject: Mouse not working
Content: My mouse started not working today after 6 months of using it. Is there a trouble shooting to do?

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Subject: Ms.
Content: Mouse will not charge

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Subject: Broken mouse
Content: I purchase the Lekvey Ergonomic Mouse, Vertical Wireless Mouse, Rechargeable 2.4GHz Optical Mice with USB Receiver for Laptop, PC, Computer, Desktop, Violet to Pink on Amazon Nov 22,2024 and the click buttons have stopped working. I'm assuming the mouse should last longer than 7 months. How do I get a replacement?

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Subject: Mrs
Content: After 2 months the mouse will mot charge

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Subject: Issues W/ Mouse
Content: Hello I have Lekvey Ergonomic Mouse, Vertical Wireless Mouse Rechargeable 2.4G Optical Carpal Tunnel Mouse : 800/1 / 1600 DPI, 6 Buttons.I keep experiencing scrolling issues and skipping or lagging. How can this be fixed?

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Subject: Ergonomic Mouse Warranty
Content: Hello! I purchased your Ergonomic Mouse last February 2023. However, it has recently stopped working. I have tried all the troubleshooting techniques but to no avail. I would like to utilize the 24-month warranty offered for this product. Please let me know how to receive a replacement Ergonomic Mouse. Thank you!

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Subject: Scrolling doesn’t work
Content: The scroll wheel isn’t working. For example, when scrolling downward, it will randomly scroll up (and vis versa). I’ve tested in many different applications (web browser, Microsoft word, etc.) and it always happens and is very frustrating

Product ID:
Subject: Ergonomic Mouse, Vertical Wireless Mouse - LEKVEY Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for Laptop, PC, Computer, Desktop, Notebook etc, Black Ergonomic Mouse, Vertical Wireless Mouse - LEKVEY Rechar
Content: No longer functions. Does not charge.

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Subject: Product warranty or replacement
Content: Hi, I purchased the Ergonomic Mouse, LEKVEY Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for Lap originally in 11/123/2020, ORDER # 114-5327637-7116219, and really liked the product. However, it it stopped working after about 3 years. I liked the product so much I purchased it again in 3/13/2023, ORDER # 113-8906223-1167414. Unfortunately, this last one didn't last as long as the first. The red light flashes on and off even after charging overnight. Does the product have a warranty? Also, how should I dispose of the product? This is a great mouse and I would like another one if possible. Thank you.

Product ID:
Subject: Mrs
Content: Hi, I bought this mouse in December and the mouse is very laggy every time I try to move it it I have to move the mouse a few times to get it to the spot that I needed to get to on the computer. Is there anyway I’m able to get a replacement on this mouse because It hasn’t been that long since I bought it and this is frustrating I paid a lot for this mouse to end up not working