Product ID:
Subject: Mr.
Content: Purchased a "BT181” previously July 24th, 2024. The keypad has slowly increasing in time it takes to connect to the computer. It is only connecting to charge, and will not send input. I do not know how to use the reset button on the keypad. The computer I use will not allow me to reset connection to the computer; to forget device. It is a work computer. Thank you

Product ID:
Subject: Ms.
Content: Hello,My mouse will not charge. This is the first time I have needed to charge it since I bought it and it glows red when charging, but it does not stay on after. I would like a replacement as this has been less than a year.

Product ID:
Subject: USB Plug Broken
Content: Hello. I purchased this mouse on 7/16/24 on Amazon. Shortly after I started using it, the USB plug itself broke, with a piece of the black plastic breaking off when removing it from the port. I was able to keep it plugged into my computer and working for a while, but the plug just fell completely apart. I haven’t had it that long and am looking to see if I can get a replacement! Thanks in advance.

Product ID:
Subject: User
Content: Mouse used for 30 days. Stopped working

Product ID:
Subject: Lost mouse usb
Content: Dear Lekvey Support,I recently purchased a Lekvey Ergonomic Vertical Wireless Mouse (2.4GHz) through Amazon but have unfortunately lost the USB receiver that came with it. I saw that Lekvey offers free replacement receivers, and I would greatly appreciate your assistance in obtaining one.Here are my order details: • Order Date: November 12, 2023 • Order Number: 111-3283855-0829035 • Purchased From: Amazon (Sold by Lekvey Direct) • Shipping Address:Colin Ghanam4118 Devon RdRoyal Oak, MIPlease let me know if any additional information is needed to process the replacement.

Product ID:
Subject: Mouse stopped working
Content: Order# 112-3206545-7952257Lekvey Left Handed Mouse, Rechargeable Left Hand Vertical Wireless Mouse 2.4G USB Lefty Ergonomic Mice, BlackI ordered this on 12/7/24 as a Christmas gift for my son. The mouse stopped working after less than 2 months of use. It will still charge, but it will not work when USB dongle is plugged in. Can I receive a replacement?

Product ID:
Subject: mouse not working properly
Content: I love this mouse so much that I bought 3 of them from Amazon!  Unfortunately, the last one I bought on 5/25/23 still works, but when I use the wheel to scroll down, it scrolls down, but then starts scrolling up.  It's so annoying!Could I send it back for a replacement?Order # 112-0151152-5913021Rene    (312) 758 - 4160

Product ID:
Subject: Keyboard not charging
Content: Keyboard won’t fully charge

Product ID:
Subject: Faculty Support Secretary
Content: I purchased Lekvey Ergonomic Mouse, Vertical Wireless Mouse in October, it worked beautifully until earlier this month. I have gone through the troubleshoot steps and it still is not responding.

Product ID:
Subject: Wireless mouse will not charge
Content: Wireless mouse purchased off Amazon in October 2024 will not charge.