Product ID:Subject: Owner of Research Reporting LLC
Content: Hello,I ordered a Levkey ergonomic vertical mouse last August and have started having issues with the mouse scroll wheel. When I scroll down, it will randomly jump up, and vice versa, which makes scrolling basically impossible. In all other respects I've been very happy with the mouse and have recommended it to several friends. But I'm troubled that I am unable to use the scroll wheel after just a year of use.Do you have any suggestions for how to repair this? Or is there a way I could trade in?My order was placed via Amazon on August 17, 2020. It was order# 113-0243792-6608228. The model number of the mouse was 7L-01 and the ASIN was B07BFCVJZC. Let me know if I can provide any additional necessary details.