Product ID:
Subject: Communications Professional
Content: I am looking for a replacement USB receiver for my Lekvey vertical wireless mouse 2.4 GHz Mouse. How might I get a replacement?

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Subject: Ms
Content: Why will my wireless mouse not work? I’ve had it for six months. It is charged, but I cannot seem to get it to connect for movement on the screen. I’ve changed ports for both the dongle and the recharging cord. However, I still am not able to use the mouse. I turned the PC off and back on, still no new mouse arrow. Will you please help?

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Subject: ergonomic mouse broke again
Content: You sent me a replacement mouse a few months ago and now this one doesn't work anymore

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Subject: Tax Analyst
Content: I have had the wireless vertical mouse for 2 years and worked fine. the last two weeks it is not keeping charge or connecting to the computer. any suggestions?

Product ID:
Subject: Tax Analyst
Content: I have had the wireless vertical mouse for 2 years and worked fine. the last two weeks it is not keeping charge or connecting to the computer. any suggestions?

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Subject: CUSTOMER
Content: I need to replace the receiver for my 2.4G rechargeable wirless mouse. Can you help?

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Subject: Warranty question
Content: Hi there, I purchased an ergonomic keyboard and mouse made by you on Amazon in October of 2020. Recently it stopped working correctly. When I type it doesn’t input the letters I’m typing and turns off and won’t wake up. I’ve changed the batteries, unplugged the usb and un installed and reinstalled. I see you have a 2 year warranty and a satisfaction time period that I’mStill within. Keep in mind I did leave u a really good review when I first purchased the set. Reaching out to inquire on how to go about processing a replacement through the warranty. I have my receipt but don’t see an option to attach it to this content request. Please advise

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Subject: Community Wellness Specialist
Content: I bought a wireless mouse on Amazon May 18th and it no longer holds the charge. Is it possible to get a refund or credit. Did I have a lemon?

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Subject: Mr
Content: I bought your rechargeable ergonomic mouse from Amazon on October 13, 2021 for $24.99. I have found that it frequently loses connection and that the batteries die with no warning. Now it has stopped functioning altogether. Your warrantee is for 24 months and offers replacement or refund. How do I proceed to get a refund?

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Subject: Teacher
Content: The entire top row of keys on my 34 key usb keypad has stopped working. I've tried deleting the device and reinstalling it, and tried hooking it to another computer. Both are running Windows 11, build 22000.856. The keypad was fine until recently, even after upgrade to Win 11. Any other troubleshooting steps I can try?