Product ID:
Subject: Senior Scientist
Content: Hi Support @ Lekvey! I love this mouse. I bought it from Amazon in January of 2024, but unfortunately the dongle has stopped working ☹ The computer chip inside it has come loose and is no longer functioning inside any USB port. I really like this mouse and was wondering if it was possible to get a replacement dongle? Here are the details:Lekvey Ergonomic Mouse, Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for LapAmazon ORDER # 113-4472411-1751416 Would really appreciate anything you can do. Many thanks,Vivek

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Subject: Aftermarket Expediter
Content: I purchased a mouse on march 12 114-7022556-3711432 and it has quit no red light on bottom, no response from buttons, was charged on known good power block.

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Subject: Mr
Content: Hi there - my mouse is not charging anymore. I bought it in February this year off of Amazon. How can this be resolved?

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Subject: Mouse no longer working
Content: My mouse will no longer charge nor will work

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Subject: Special Ed Teacher
Content: Bought a mouse and the first time I have had to recharge since purchasing the mouse does not charge. Worked fine up until now but I have only lightly used it & is relatively new. But useless now. I have tried different cables, ports, charges, ensure it is switched to on, allowed it time to charge but still nothing.

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Subject: mouse stopped working
Content: Hi, I just purchased an orthopedic multi-pastel colored mouse on March 7th and it stopped working. I charged it and checked the connection but it will not to turn back on. Do you offer any guarantees?

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Subject: Owner
Content: Left click button stopped working and mouse movement isn't recognized

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Subject: Ergonomic mouse purchased dec 1,2023 not working
Content: Purchased a mouse on 12/1/2023. It is not working and will not charge.

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Subject: Purchaser?
Content: Just bought the mouse a month ago and it won’t hold charge anymore. I left it plugged in all day, it lit up light it was charging, but then I turn it on and it doesn’t turn on.

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Subject: Levkey mouse
Content: Recently purchased a mouse and have used it less than a week but it’s already sticking when I’m clicking