Product ID:
Subject: 34 Key Won't Connect
Content: I purchased your Bluetooth 34 key pad in August. I have used less than a handful of times. I have been trying to connect it to my laptop and it won't connect. It now shows as "30434abd" as the device to connect in the Bluetooth devices. This is not what it was when it was new. When I connect to it, it will still not work though. Do you have any suggestions. I am not happy with the durability of the item.

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Subject: broken
Content: the scroller is broken

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Subject: Wireless Mouse won't charge
Content: I purchased this mouse in November of 2023 and it died the other day. I have charged it multiple times (with different chargers) and it won't work. I tried the hard reset too.

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Subject: Scroll wheel not working well
Content: Hello, My amazon purchase ORDER # 113-8786708-7443444. Its less then a year old and i'm having issues with the scroll wheel. When scrolling up or down it consistently scrolls the other way. I'll still be able to scroll to the top or bottom but its very jumpy and getting worse over time.

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Subject: Broken mouse
Content: Hello, I have only used this brand new mouse for three weeks and it has already stopped working. I have tried all of the troubleshooting videos and what not. It will not work with the cord or the USB plug-in. Please send me a replacement, as this is used for work, and is extremely inconveniencing. Thank you,Caitlin

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Subject: Ms.
Content: My device "Lekvey Ergonomic Mouse, Vertical Wireless Mouse, Rechargeable 2.4GHz Optical USB Carpal Tunnel Mice, 800/1200 / 1600 DPI, 6 Buttons for Laptop, PC, Computer, Desktop etc, Pink Purple" is no longer working or responding. After charging for a few hours, it'll work for about 30 minutes then shut off. I've attempted all of the troubleshoot options available and would like a replacement mouse. Please advise.

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Subject: Lost mouse dongle, can I get a new usb dongle?
Content: I lost mouse dongle, can I get a new usb dongle? I heard from Amazon that you send out dongle replacements for free.

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Subject: Lekvey Ergonomic Mouse
Content: Hello,I have been using my ergonomic mouse, purchased through amazon, for a couple weeks and it was working great, but it all of sudden crapped out on me. I had left it charging all weekend and it was working fine, but now it won't even turned on. I would like a replacement ASAP. The original amazon order number was # 111-5741034-0801826.

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Subject: Mouse lagging/trouble responding
Content: My mouse is fully charged, I’ve reset following the instructions to put usb in another port, turn on and hold left, right, and middle buttons and release after 3 seconds. Even tried longer and no change. I’ve uninstalled it and reconnected it to my pc and the issues are the same. I’ve tried clicking the DPI button a few times and testing with each click and there is no change

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Subject: Mouse wint charge
Content: I purchased this mouse recently and it will not recharge