Product ID:Subject: mouse stopped working
Content: Amazon order numberORDER # 112-2104582-5217034Ordered 10/19/23Hi,My mouse no longer works. It's a USB dongle, not battery.When plugged in to charge, the inside of the mouse is red but it does not charge and it does not work. It stopped working while I was in the middle of typing. I have used the methods on your support page to reset the mouse which didn't work. I have also tried keeping it connected to the charging cable for hours and it does not work. May I please receive a replacement? Thank you.