Q: My mouse doesn't charge, how to fix it ?
A:1, The red charging indicator light for this Lekvey mouse may be a little difficult to see, even if you do not see the red charging indicator, do not worry, in fact, the mouse is in normal charging, and can work normally after 2-3 hours of wall charging.
2, To resolve the issue, please charging the mouse with standard 5V-1A/2A Wall Chargers and our package included Lekvey USB-A to C charging cable.【Please Don’t charge the mouse via Hubs, Laptops, or Computers, as they don't meet the required 5V-1A/2A output】
If the issue persists, Please contact us through this EMAIL:【Support.Lekvey@foxmail.com】 with your order number and shipping address, all of our Lekvey mouse has UNCONDITIONAL 2 YEARS WARRANTY ( REPLACEMENT / REFUND). Please don't worry, we will help you solve your problems and reach satisfaction.